| Answer time for inbound calls | Today | This month | Last month |
|---|---|---|---|
| % of calls answered in under 15 seconds |
0% | 75.77% | 75.35% |
| % of calls answered in under 60 seconds |
0% | 93.12% | 93.47% |
A primary goal for MessageMedia is to provide a level of support that our clients rate as ‘the best they have ever experienced’. Obviously, to do that, we need to make sure we answer your calls quickly!
This table highlights average wait time for inbound calls to MessageMedia from our customers. All MessageMedians are here to help – call us, we make SMS easy!