About MessageMedia

Harnessing the passion of our people to drive your success

MessageMedia provides IT solutions that harness the most widely used communication channel on the planet, mobile messaging.

We’re growing strongly, we have offices in Boulder Colorado, England and Australia, and have been recognized in the Deloitte Technology Fast 50 Awards for 5 years running, but we’re committed to maintaining the ‘small business’ mindset that allows us to serve all our customers’ needs.

At MessageMedia, we work to a very simple plan, we put Customer Experience above all else – if the end user is happy, the rest will follow. To make this happen we start by acknowledging an enduring fact: an organization’s most valuable resources are its people, and at MessageMedia, we only hire the best. We’re not a conventional company with a whole lot of rules and regulations, and we don’t intend to become one. We believe that providing talented people with a supportive environment and the tools required to reach their potential will get the best results.

Delivering and measuring excellence

All MessageMedians have a passion for excellence. It’s the central thread in our corporate DNA, and we harness it to generate great business outcomes for our customers. It’s an easy claim to make of course, and we know it’s not what we say that matters. We’re judged on the results that MessageMedia delivers, and therefore, we work to a range of key performance indicators (KPIs) that keep us focused on the things that really count - client outcomes.

MessageMedia makes these KPIs visible so you can decide for yourself whether our performance meets your requirements:

• Customer outcomes & testimonials
• 100% uptime guarantee
• Client support
• Privacy/security
• Company growth
• Internal MessageMedia surveys

Click here to see how MessageMedia uses these KPIs to measure performance.